We also provide:
Contact
Got Any Questions?
Try our help desk: Many of your questions can be answered by our online helpdesk.
Or call our helpdesk on 0845 219 0462
General Enquiries
Email:enquiries@etradesmaninsurance.co.uk
Fax: 0845 219 0467
Address:
eTradesman Insurance
One Business Insurance Solutions
3rd Floor Frobisher House
Nelson Gate, Commercial Road
Southampton
SO15 1GX
Helpdesk
Many of your questions can be answered by our online helpdesk. Or call our helpdesk on 0870 756 7836
Complaints
eTradesman aims to provide a standard service that will leave no cause for complaint. If you feel the high standards we set ourselves have not been met, please contact complaints@etradesmaninsurance.co.uk or write to ‘The Customer Relations Manager’ at the above address.
If you are a current policyholder and are still not satisfied your complaint has been handled, you may write to:
The Chief Executive
Norwich Union Insurance
Surrey Street
Norwich
NR1 3NS
If after making a claim to Norwich Union you are still unhappy and you feel the matter has not been resolved to your satisfaction please contact the Financial Ombudsman Service at:
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR
